The City Partnership (UK) Ltd ("City") is committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit this website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you're happy with any changes. By using this website, you're agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to enquiries@city.uk.com or by writing to The City Partnership (UK) Limited, 110 George Street, Edinburgh, EH2 4LH. Alternatively, you can telephone 01484 240910.
Who are we?
We are a provider of corporate and fund services. City is a private limited company registered in Scotland with company number SC269164. The company's registered office and principal place of business is 110 George Street, Edinburgh, EH2 4LH.
How do we collect information from you?
We obtain information about you when you register to use this website.
What type of information is collected from you?
If you are registering to access the website as an investor/a shareholder, the personal information we collect includes; your name, phone number and email address. Should you wish to use two-factor authentication (set after registration with the website), we will collect your mobile 'phone number.
If you are registering to access the website as an adviser, the personal information we collect includes; your name, phone number and email address. We also collect the name of the firm for which you work, the firm's FCA number and the firm's address. Should you wish to use two-factor authentication (set after registration with the website), we will collect your mobile 'phone number.
How is your information used?
We may use your information to:
- carry out our obligations arising from any contracts entered into by you and us;
- notify you of changes to our services; and
- send you communications which you have requested.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example, The Companies Act 2006, Part 8, Chapter 2, Section 121 states that we must retain the register entry associated to a member for ten years from the date upon which the member ceased to be a member).
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Your choices
We will not contact you for marketing purposes by email, 'phone or text message.
How you can access and update your information?
The accuracy of your information is important to us. We're working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: enquiries@city.uk.com, or write to us at: The City Partnership (UK) Limited, 110 George Street, Edinburgh, EH2 4LH. Alternatively, you can telephone 01484 240910.
You have the right to ask for a copy of the information City holds about you. Such information will be provided to you free of charge.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it's treated securely. Web traffic is encrypted via TLS, and sensitive database fields are encrypted using OpenSSL and the AES-256 algorithm. Passwords and security question answers are hashed using bcrypt.
Non-sensitive details (e.g. your email address) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. You are required to set a password which enables you to access this website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
As noted above, you can opt to increase the security associated with your account by activating two-factor authentication once you are registered with the website.
Profiling
We do not analyse your personal information to create a profile of your interests and preferences. However, we may use your personal information to detect and reduce fraud and credit risk.
Use of 'cookies'
Like many other websites, this website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. For example, we use cookies to store information relating to your session which helps us deliver a more personalised website experience.
It is possible to switch off cookies by setting your browser preferences however, turning cookies off may result in a loss of functionality when using our website.
Use of IP address
To deliver a secure service, we record the IP address of the device you use to log in to your account. You can opt to receive email notifications about successful logins from unrecognised devices via Account -> Account Settings -> Notifications -> Email Subscriptions.
As it facilitates an important security feature of the website, it is not possible to disable IP address tracking.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union ("EU"). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you're agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in May 2018.